Phone, Paging and 911 Systems for Hospitals and Care Facilities
Healthcare communication systems for facilities that never close.
Ambit designs and supports phone, paging, intercom, 911 and fax systems for hospitals, clinics, urgent care centers and care facilities across the Southeast, from the front desk to the ICU. One vendor, one platform and one support team that answers at any hour.
24/7 U.S.-based support. FCC-licensed carrier. ISO 9001 certified.
Clinical phone systems carry more than calls
In a hospital or clinic, the phone system routes patient calls, reaches on-call staff, announces codes and carries 911. A generic office system treats all of that as ordinary calls. We configure ours around how your departments actually work.
What stands behind the work
Support, quality and one accountable team.
U.S.-based support
carrier
certified
phones, paging, 911, fax and failover
Phones, paging, 911 and the connections between them
Department call flows, on-call routing and after-hours forwarding, configured around your workflow, not a generic template.
Zone paging, quiet code announcements, facility-wide alerts and SIP panic buttons, integrated with your existing infrastructure or built from the ground up.
Call routing and triage logic
Auto-attendants, intake queues, specialist forwarding and multi-location routing built around how your staff handles calls.
Replace aging fax hardware, and send and receive from a browser, email, Microsoft Teams or your existing fax machines, with encryption in transit.
Softphones, mobile apps, messaging and video for clinical and administrative staff.
What a hospital 911 call has to carry
When someone dials 911 from a patient floor, a clinic or a parking structure, the call should route correctly and carry the right location.
| Requirement | What it means in a clinical building |
|---|---|
| Direct dialing | Kari’s Law requires multi-line phone systems to let people dial 911 directly, with no prefix. |
| On-site notification | The same law requires notice to a central location on site, such as a switchboard or security desk. |
| Dispatchable location | Ray Baum’s Act requires location detail, down to floor and room, to travel with 911 calls from fixed phones. |
We map each location, configure each phone and test the call path. See our Kari’s Law guide and NG911 guide.
Hospitals, clinics and care facilities
Hospitals
Departments, wings and parking structures on one phone and paging platform.
Clinics and urgent care
Front desks, triage lines and multiple locations on one system.
Care facilities
Resident areas, nurses’ stations and staff on one platform.
We work with what you have
Already have an intercom or paging system? We assess it and build an upgrade path that protects your investment, or we build a new system from the ground up.
One vendor. One platform. One call when something goes wrong.
Healthcare organizations choose Ambit because we are not a software company that mailed you a box. We are a local team that designs, installs and supports your system, and answers the phone when you need us.
Healthcare communication systems frequently asked questions
Straight answers, with the source for each one.
Does Kari’s Law apply to hospitals and clinics?
Kari’s Law applies to multi-line telephone systems, and a hospital or clinic phone system is one. It requires direct 911 dialing with no prefix and notification to a central location on site. Our Kari’s Law guide covers who is covered and how to check your facility.
Can cloud faxing replace our fax machines?
Yes. You can send and receive faxes from a browser, email, Microsoft Teams or your existing fax machines, with encryption in transit. See our cloud faxing page.
Can you work with our existing intercom or paging?
Yes. We assess your existing system and build an upgrade path that protects your investment, or we build a new system from the ground up.
What happens to phones and 911 when the internet goes down?
Cellular failover keeps outbound calling and 911 available when the internet goes down, and on-premise intercoms keep running. See our cellular failover page.
Do you support quiet code announcements?
Yes. We configure zone paging, quiet code announcements and facility-wide alerts around how your facility announces codes.
Can you route calls across multiple locations?
Yes. We build auto-attendants, intake queues and call routing that span multiple clinics or sites.
What does a free communications audit cover?
A conversation about your phones, paging, 911 setup, failover and carrier contracts, so we can show you where one platform would fit. Pick a time on our calendar.
Let’s look at your phones, paging and 911 setup
Schedule a free communications audit and tell us what your hospital, clinic or care facility needs.
