Unified Communications Made Easy
Phone, video and messaging on one platform.
Ameeting is Ambit’s fully managed UCaaS platform. Voice, video, chat, screen sharing and mobile softphones sit in one dashboard, supported by the same U.S.-based team that runs your phones.
FCC-licensed carrier. 100+ features. 24/7 U.S.-based support.
A SMARTER WAY TO COMMUNICATE
Your business runs on conversations
Your business runs on conversations with customers, vendors and team members. Ameeting makes those conversations easier, clearer and more productive. It combines VoIP calling, video conferencing, call panels, chat, screen sharing and mobile softphones, so your team stays connected wherever they work.
Whether you are a city office with five departments or a growing company with multiple locations, Ameeting adapts to how you work.
WHY TEAMS CHOOSE AMEETING
One platform instead of a patchwork
All-in-one communication
Voice, video, chat and collaboration tools live in one dashboard. No more juggling separate apps and vendors.
Flexible features
From smart call routing and voicemail-to-email to detailed queue dashboards, you get 100+ features without needing an IT department to run them. Ambit manages the platform.
Hosted with redundancy
Ameeting is hosted off-site with built-in redundancy, so the platform stays online. If your office loses internet, staff on the mobile app stay reachable, and cellular failover keeps desk phones making outbound calls.
Mobile ready
The Ameeting softphone app puts your full office extension on your smartphone or tablet.
U.S.-based support
AmbitCare, our in-house support team, knows your system and answers the phone when you call, 24/7.
Built to scale
Whether you have five users or five hundred, add users, conference rooms and call queues in a few clicks, with no hardware upgrades.
COLLABORATION
Meet, share and work together
Video conferencing
Ameeting makes video conferencing easy to use and reliable, so remote collaboration works for the modern workplace.
Screen sharing
Share content on screen for real-time collaboration, which keeps projects and conversations moving.
Collaboration tools
Presenter switching, joint annotation, co-browsing and document review let teams work through material together.
A COMPLETE COMMUNICATIONS HUB
High-performance call panel
The call panel shows what is happening on your system in real time: active calls, who is in a conference room, and who is waiting in a queue and for how long. One-click dial, drag-to-transfer and the rest of your daily tools sit in the main navigation bar at the top of the screen.
User features
- Add and remove users
- See current user status
- Access voicemail
- Listen to an active call
- Personal and company contacts
- Video conferencing
- Screen sharing
- Chat
- Presenter switching
- Collaborative document review
Settings
- Call forward
- Follow me
- Do not disturb
- Call waiting
- Call parking
Queues
- Management of queues
- Queue statistics
- Viewing a queue
- Agent pause and unpause with status codes
Voicemail
- Check voicemail
- Manage options
- Change settings
- Record greeting
Softphone
- Dialpad to make calls
- Access voicemail
- Call history
- Manage an active call
CONNECTION A CLICK AWAY
A closer look at Ameeting
Monitor and manage call queues
Get an overview of your contact center operations with queue management and call statistics. Control agent availability, including pausing and unpausing from queues and muting and unmuting callers.
Conference room management
Customize your conference room plan, add or remove rooms, and edit display card information so every conference starts smoothly.
Call detail records
Monitor inbound and outbound calls live, generate reports, track metrics, set goals and supervise agent callbacks. Call records also improve reporting and billing.
Desktop softphone
Access voicemail, view call history and collaborate with colleagues from one dashboard, wherever you work.
Voicemail administration
Manage greetings, messages, options and settings, and customize professional messaging that helps you stand out to callers.
Easy setup and control
User settings such as call forward, follow me, do not disturb and call waiting put control in each person’s hands.
Call parking
Hold calls in a parking lot inside the call panel and let any extension retrieve them from its slot. Drag and drop manages multiple incoming calls.
Chat
One-on-one and group chats with files and links, so colleagues connect without leaving the call panel.
STAY CONNECTED
Your extension on the go
Mobility. The mobile app gives you the same performance and connection as your desktop work phone, on any smartphone or tablet, from anywhere in the world.
Features. Access the VoIP phone system features through an easy-to-use interface, including standard telephony features and customization options.
Convenience. Download the app and take your office phone with you, with no need for call forwarding.
Provisioning. Provision the app from the Ameeting administrative interface and install it on Android or iOS with a QR code or a username and password.
ONBOARDING
Onboarding is quick, and we guide every step
Our team guides you from setup through training. We help port your numbers and configure call flows to match how your organization operates, so your team starts using Ameeting without a long learning curve.
CHOOSING THE RIGHT FIT
How is Ameeting different from our VoIP phone solutions?
At Ambit, every solution is tailored to your needs. Many organizations need only a modern VoIP phone system. Others need voice, video and messaging in one place.
Call routing, auto attendants and voicemail-to-email. Cost-effective and reliable when you do not need video meetings or team chat.
Ameeting UCaaS
Voice plus video conferencing, messaging, desktop and mobile softphones, collaboration tools and call analytics, all in one platform. Built for teams that need more than phone calls to stay connected.
With Ambit, you do not pay for features you will not use. Whether you need a streamlined phone system or the full suite of unified communications, we deliver the right solution and scale with you as your needs grow.
PART OF ONE CARRIER
Ameeting runs on Ambit’s network
Pair Ameeting with SIP trunking, add cellular failover so desk phones keep working when the internet does not, or compare VoIP phone systems.
Ambit also serves cities and counties, higher education, healthcare, financial institutions and K-12 schools, with the same carrier and the same support. See how one vendor works.
AMEETING
Frequently asked questions
Straight answers for IT directors and business owners.
What is UCaaS?
Unified Communications as a Service combines voice, video, chat, screen sharing and collaboration tools in one hosted platform that your provider manages.
What is Ameeting?
Ameeting is Ambit’s fully managed UCaaS platform, with 100+ features including call routing, voicemail-to-email, video conferencing, chat, a call panel, queue dashboards and mobile softphones.
How is Ameeting different from a VoIP phone system?
A VoIP phone system covers calling features such as call routing, auto attendants and voicemail-to-email. Ameeting adds video conferencing, messaging, desktop and mobile softphones, collaboration tools and call analytics.
Can we keep our phone numbers?
Yes. We help port your numbers and configure call flows to match how you operate.
What happens if our office loses internet?
Ameeting is hosted off-site with redundancy, so the platform stays online. Staff using the mobile app stay reachable over cellular, and Ambit’s cellular failover keeps desk phones making outbound calls.
How many users can Ameeting support?
From five users to five hundred. Add users, conference rooms and call queues in a few clicks, with no hardware upgrades.
LET’S TALK
Build the communication system your team deserves
Schedule a free consultation and we will walk you through Ameeting.
